Inform International is the sole source for standards, program accreditation, and practitioner certification in the community navigation sector. We empower nonprofit and government organizations to deliver exceptional resource referral and connection services to their communities.
Our mission is to establish and maintain the highest standards for resource referral, navigation, and connection services that strengthen communities and improve lives. Through accreditation, certification, and comprehensive member support, we ensure that organizations can effectively connect individuals with the resources they need.
Our Impact
Member Organizations
800+
Certified Practitioners
4000+
Accredited Organizations
110+
What is community navigation?
Community navigation, formerly known as information and referral (I&R), is the process of connecting individuals with vital community resources and services. Professional navigators help people access healthcare, social services, housing, employment, and other essential resources. Inform International sets the standards that ensure these services are delivered with quality, consistency, and expertise.